Sage CRM
Manage your business by integrating field sales, internal sales, customer care, and marketing information.
Testimonials
Ferncliff Cemetery
" Ferncliff management expended considerable time and energy deciding whom it would entrust with the critical and difficult task of converting its recordkeeping from a fragmented paper system to an integrated digitized one. After conducting a two year review of virtually every integrated cemetery software system on the market, Ferncliff narrowed its choices to Axiom’s Charon Cemetery Management Suite"
Erie Cemetery Association
“In our search for a solution to meet our needs, there was only one system amongst hundreds, CHARON, that provided a completely integrated data management, mapping, and accounting system. While the support provided appears to be that or a large multinational company, Axiom also provides the very personal touch of a family owned business.”
Adelaide Cemeteries Authority
“Charon is only the beginning and the basis for expansion into a whole range of IT functions that can be applied to the cemetery industry. The development of this cemetery management suite for the Adelaide Cemeteries Authority by Axiom has set a new IT benchmark for cemetery operators worldwide.”
Cincinnati Catholic Cemetery Society
“Our cemetery now has a fully automated Accounting, Sales and Mapping system. We anticipate cost savings in personnel overheads, while at the same time freeing up key people to devote more time to better serving our families.”
Congregation Emanu-el
“Axiom’s staff are experts in accounting and financial management of cemeteries. With the Charon system, we now have more control over our business, accurate records and inventory, as well as a greater range of financial and operational reporting.”
Australians Cemeteries and Crematoria Association
“Axiom is worthy of consideration for any project they display interest in.”
International Cemetery, Cremation and Funeral Association
“Axiom Business Systems is a member in good standing of the International Cemetery and Funeral Association.”
Centennial Park Cemetery Authority
“Axiom’s tailoring of the system to meet the needs of Centennial Park’s and the specific legislative requirement in South Australia has delivered a practical and functional system. The Charon system has been an integral part of our business for well over five years.”
Springdale Cemetery
“Through it all, the Axiom staff and Springdale Staff have persevered to achieve success. We believe Springdale is well prepared to serve a deserving community and histories society. We also believe the Axiom system will help prepare Springdale for long-term financial success.”
Macquarie Park Cemetery
“Axiom's ability to tailor systems to customer explicit needs delivers a practical and functional outcome which while replacing all existing manual and electronic systems will have a significantly positive effect on the “bottom line” of any business.”
A.T.A. Distributors
“We have over two hundred and thirty regular suppliers of goods and services and I say, without a doubt that Axiom Business Systems have been, and remain, our number one supplier for reasons of service, attention, value for money.”The Sage CRM solution provides enterprise-wide access to vital customer information—anytime, anywhere. With Sage CRM, you can better manage your business by integrating field sales, internal sales, customer care, and marketing information.
Axiom can provide Sage CRM as a stand alone client management system for any organisation, as well as create a seamless integration with the Charon stable of accounting and cemetery management products. Sage CRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your business. No matter how, when, or where your customers, partners, and prospects choose to interact with your company, Sage CRM provides a decisive advantage by delivering comprehensive, easy-to-use tools that help you confidently manage these relationships.
Sage CRM is fully integrated with Sage Pro ERP, continuing the philosophy of a “single point of entry”. In addition to having information maintained in both systems regardless of where the data is entered, Sage CRM provides a view of the customer, showing key information from Sage Pro ERP, as well as summary and detailed views of all orders received from this customer, a summary and detailed view of all contracts (invoices), and information on all payments against that contract.
Sage CRM is capable of being tailored to your particular environment, via:
- Field Names
- Field Sizes
- Drop Down Lists
- Additional Fields
Product Features:
- Microsoft Outlook Integration
- Sales Force Automation
- Marketing Automation
- Customer Care Automation
- Offline Synchronization
- Web Self Service
- Web Services
- Automated Workflow
- Highly Configurable
- Computer Telephony Integration
Axiom supplies a standard implementation of Sage CRM. Subsequent to these implementation services, Axiom can assist you on a time and materials basis with either:
- Training in Sage CRM, or;
- Set up of procedures, and processes, or;
- Tailoring of the CRM environment to your specific sales processes, or;
- Assistance with report production